Payment Policy

At Stella Livida, we strive to make your shopping experience seamless and enjoyable, which is why our checkout process is designed to be secure, straightforward, and convenient, allowing you to focus on discovering the perfect jewelry piece.

We accept a range of trusted payment options, including American Express, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Venmo, and Visa.

All payments are processed in EURO (€), and the total amount will be charged once you complete your order. Occasionally, your bank may place a temporary pre-authorization hold before finalizing the payment—this is standard procedure and nothing to worry about.

Your security is our top priority. Every transaction is encrypted using advanced SSL technology, and we only collaborate with reputable payment providers. Your card or account details are never stored on our servers, ensuring that every payment is handled safely between you and your bank.

If you encounter any issues during checkout, first confirm that your payment information is accurate and matches your bank’s records. If the problem persists, contact us at info@stellalivida.nl and our helpful support team will assist you promptly.

To maintain a safe shopping environment, we monitor for unusual activity. In rare cases, we may reach out to verify your details before processing and shipping your order.

With Stella Livida, you can shop confidently and securely, from your first selection to the completion of your payment.